FAQ
When will my item ship?
Everything on our website is ready to ship. But could you still allow up to 1-3 days for your order to be quality controlled and shipped off to you. Tracking info included.
Can I change my address details? How to change my personal information?
Yes, you can change any important information about yourself. I'll give you a 24 hour grace period, by just sending us an email (info.elizabethanmarie@gmail.com) stating your order number/ name in the subject tab of your email.
Shipping and Handing
Shipping
All shipment is made using Royal Mail Tracked.
Shipping fees & estimated shipping time (after our handmade to order production time):
UK: £3.99 - 1 to 2 working days
Republic of Ireland: £15 - 2 to 5 working days
USA & Europe: £20 - 2 to 5 working days
Rest of the World: £25 - 2 to 5 working days
Elizabeth An’Marie is not responsible for lost or damaged packages. If your package has been lost or damaged, please contact the carrier (Royal Mail)
All Prices are in GBP.
Order tracking
All taxes and import duties are the responsibility of the buyer. Please be aware of your countries policy on this.
After every Fufillment you’ll recvieve your tracking number, via Royal Mail services.
If your knit has had an unsuccessful attempt at delivery, and for some reason it is returned to us, please keep in mind that there will be a redelivery charge at the buyers expense.
Get in touch
Email us at Info.Elizabethanmarie@gmail.com